Quality Assurance Manager
|Salary Range:||Market Rate|
|Benefits:||We offer a competitive compensation package with full portfolio of benefits including healthcare insurance, employer match 401(k), paid time off, paid holidays and more|
|Employment Type:||Full Time|
|Description:||PCMS is the world's leading independent provider of fully integrated end to end next generation retail software solutions, with over 25 years experience.|
VISION BeanStore is PCMS's pure Java Point of Sale software solution that services multi sector, multi-channel, multi country and multi-tiered retailing. To date, PCMS has been chosen by 127 key retail brands representing over 187,000 Point of Sale systems in over 34,000 stores located in 43 countries.
We offer excitement and opportunity along with the security of an established and profitable company. We pride ourselves in being large enough to deliver and small enough to care and innovate. For more detailed information on PCMS please visit our website: www.pcmsdatafit.com.
PCMS is seeking a Quality Assurance Manager. The Business Analyst will perform the following duties and responsibilities:
|Duties:|| Lead the Quality Assurance team to develop, establish, and execute quality assurance measures and testing standards for applications, products and/or enhancements to existing Products|
Coach and Mentor the QA team and help drive the department career paths in alignment with the department and company goals.
Translates PCMS missions and visions so they can be applied to everyday life in the QA department
Ensure that the QA department helps to drive the success of PCMS
The person for this role must have an ongoing commitment to process improvement including identifying and introducing new tools and technologies for Quality Assurance professionals.
Validate quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.
Expand repeatable and automated testing processes that drives improving quality throughout the delivery process
Train and coach Quality Assurance team members in the appropriate application of recognized methods, such as:
Quality Principles and Concepts
Test protocol management
Quality Baselines & Metrics
Target date management
Requirement and design management
Quality and Test Planning
Software Testing Principles and Concepts
Systems integration testing
Volume and performance testing
Building the Test Environment
Agile testing procedures
4-year degree from an accredited college or university or equivalent experience
5+ years of Quality Assurance experience managing software development projects
2 years exposure to databases and SQL
Well-defined understanding and working knowledge of the Software Development Life Cycle (SDLC)
Excellent Quality Assurance/Testing skills
Ability to read and modify XML (or to have knowledge of XML elements)
At least 3 years of experience operating in a leadership position with excellent leadership skills including the ability to mentor and coach associates to success
Effectively managed and dealt with employee related matters
Successfully identified and created career paths and succession plans
Demonstrated ability to identify, develop and implement process improvement initiatives and lead employees through the changes implemented.
Cultural awareness that translates well when communicating and working with global partners and employees
Excellent verbal and written communication skills and able to work both with technology and business leadership and the ability to build strong relationships within all levels of an organization
Well-developed analytical and problem solving skills
Ability to multi-task effectively across several projects and assignments
Possess or able to attain a valid passport
Must be able to travel (some international travel may be required)
Background in Retail and/or Point of Sale knowledge preferred
Certifications Preferred: CTFL, CSQE, CSTP, CSQA or CSTE
Communicate with business counterpart to identify and document requirements.
Create functional specifications to meet customer requirements.
Obtain product knowledge and lead the client implementation to best leverage product capabilities.
Coordinate business department with technical teams to resolve issues.
College degree OR equivalent retail experience
2+ years of experience of business analysis, familiar with requirement gathering for application development
Exceptional communication skills in both verbal and written form
Proven coordination and problem solving skills
Ability of gaining knowledge quickly in unfamiliar areas.
Computer Skills: Outlook, MS Word, MS Excel, MS Visio
Candidates must have a legal right to work in the United States
Must possess or be able to obtain a valid passport
Must be able to travel internationally approximately 25%
Retail service experience with store manager level responsibilities (highly desired)
Extensive exposure to POS or related retail software applications
General knowledge of application development life cycle
Client Management skills. Experience with demanding client environment
Use Case document
Deal with issues calmly with an upbeat personality.
Computer Skills: MS Visio, MS Project
Experience with Agile development
No recruiters or phone calls please. EEO-M/F/D/V
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